{"id":61578,"date":"2026-09-25T14:01:16","date_gmt":"2026-09-25T12:01:16","guid":{"rendered":"https:\/\/www.isar-rider.de\/faqs-frequently-asked-questions\/"},"modified":"2026-10-21T21:14:50","modified_gmt":"2026-10-21T19:14:50","slug":"faqs-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.isar-rider.de\/en\/faqs-frequently-asked-questions\/","title":{"rendered":"FAQs – Frequently Asked Questions"},"content":{"rendered":"

[vc_row type=”boxed” equal_height=”yes” el_id=”uber-uns” el_class=”qbsection”][vc_column css_animation=”none” width=”1\/2″ css=”.vc_custom_1790018437755{background-image: url(https:\/\/www.isar-rider.de\/wp-content\/uploads\/2026\/09\/FAQ-Haeufige-Fragen-Isarrider-Armbaender-Titelbild-scaled.webp) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”qbbgimg” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][\/vc_column][vc_column width=”1\/2″ el_class=”qbabout_text”][vc_column_text]<\/p>\n

FAQs – Frequently Asked Questions<\/strong><\/h2>\n

[\/vc_column_text][vc_empty_space][vc_column_text]Would you like to learn more about our bracelets? Here you’ll find the answers to your questions. Of course, you can also contact us directly: Give us a call or simply send us an email at info@isar-rider.de<\/a>[\/vc_column_text][vc_empty_space][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”4\/6″][vc_toggle title=”Which countries do you ship to?”]We ship throughout Europe. Shipping costs are 7.50 euros, including VAT. If you live in Switzerland, please contact us.[\/vc_toggle][vc_toggle title=”How do I find the right bracelet size?”]<\/p>\n\n\n\n
<\/td>\nUnder the menu item Find the Right Size<\/a><\/strong> you\u2019ll find simple step-by-step instructions for finding the perfect bracelet size for you.<\/p>\n

First, measure your wrist circumference by wrapping the measuring tape tightly<\/strong> (!) around your wrist.<\/p>\n

Using this (!) measurement, you can then check the size chart<\/a> <\/strong>to see which bracelet size corresponds to it. We\u2019ll then add the necessary extra centimeters to ensure your bracelet fits perfectly.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_toggle][vc_toggle title=”How many sizes are there?”]It\u2019s important to us that your bracelet fits you well. That\u2019s why we spare no effort or expense and offer 7 sizes, from XS to 3XL. The difference between each size is just 1 cm.<\/p>\n

If you\u2019re unsure about choosing the right bracelet size, simply include your wrist circumference when placing your order, and we\u2019ll craft the bracelet to fit you perfectly.[\/vc_toggle][vc_toggle title=”How do I measure my wrist circumference correctly?”]It’s very simple: Under the menu item Find the Right Size<\/a><\/strong> , a photo will show you how to easily measure your wrist circumference.<\/p>\n

It\u2019s important that you wrap the measuring tape snugly<\/strong>(!) around your wrist and then use this(!) measured length to find the correct size on the size chart<\/a><\/strong> to see which bracelet size that corresponds to. We\u2019ll then add the necessary centimeters when crafting the bracelet.<\/p>\n

By the way, every bracelet we make is custom-crafted.[\/vc_toggle][vc_toggle title=”What should I do if the size doesn’t fit?”]Does your bracelet not fit? No problem.
\nYou have 14 days to exchange the bracelet for a different size. You can find the exact procedure at the very bottom of the homepage under Size Exchanges \/ Exchange Deadlines<\/a><\/strong><\/p>\n

PLEASE NOTE<\/strong>: This period is extended during the holiday season. For orders placed on or after November 15, you have until January 6 to exchange your item.[\/vc_toggle][vc_toggle title=”Do you also manufacture custom sizes?”]Yes, we also make custom sizes.
\nSince each bracelet is made to order, we\u2019re happy to accommodate custom sizes. The only exceptions are the bead bracelets<\/a><\/strong>.
\nIf you\u2019d like a custom size, simply include your wrist circumference during the ordering process, or you can call us<\/a><\/strong> or send us an email: info@isar-rider.de<\/a><\/strong> .[\/vc_toggle][vc_toggle title=”How quickly will my order be delivered?”]We ship within 2\u20133 business days.[\/vc_toggle][vc_toggle title=”How much is shipping?”]Your shipping fee within Germany is only 2.50 euros. We’ll cover the rest.<\/p>\n

For shipping to all other countries, please send us an email<\/a>.[\/vc_toggle][vc_toggle title=”Do I have to be home when the order is delivered?”]No, you don’t have to be home.
\nThe package will be delivered by the mail carrier as usual and fits in your mailbox.<\/p>\n

We ship the wristbands in a shipping envelope made from recycled cardboard.[\/vc_toggle][vc_toggle title=”Are the bracelets also suitable as gifts?”]Each bracelet comes in a beautiful, high-quality wooden box. That makes it the perfect gift for any occasion: birthdays, anniversaries, Valentine\u2019s Day, Christmas, Easter\u2026 Or just because!<\/p>\n

A belated size exchange<\/a><\/strong> is just as easy as a return<\/a><\/strong>.[\/vc_toggle][vc_toggle title=”Do you also offer gift certificates?”]Yes. You can send gift certificates<\/a> via email here. Alternatively, you’ll find the “Gift Certificates” tab at the top of the homepage.<\/p>\n

Enter the desired amount in the green field, upload a photo if you\u2019d like, or use one of our templates. Then select the time you\u2019d like the email to be sent. Done![\/vc_toggle][vc_toggle title=”Can I wear multiple bracelets together?”]Absolutely! Our entire selection of bracelets is designed so that multiple bracelets can be mixed and matched.
\nOur bead bracelets<\/a> <\/strong>\u2014such as the Tiger\u2019s Eye Bead Bracelet<\/a><\/strong> or the petrified wood bracelet<\/a><\/strong> go exceptionally well with, among other things, the RIDER men\u2019s vintage brown leather bracelet<\/a><\/strong> , among others.<\/p>\n

You\u2019ll find a selection of possible bracelet combinations on our page Mix It! – Bracelet Combinations<\/a><\/strong>[\/vc_toggle][vc_toggle title=”Can Isarrider bracelets also be worn with traditional dress and lederhosen?”]A resounding \u201cYes!\u201d to Lederhosen and the Isarrider!<\/p>\n

What goes better with traditional attire than vintage-style bracelets, such as a men\u2019s suede bracelet<\/a><\/strong>?
\nOr a retro-style climbing rope bracelet<\/a><\/strong>? Handcrafted in Bavaria,<\/strong> of course .<\/strong><\/p>\n

But see for yourself: www.isar-rider.de\/trachtenarmbaender\/<\/a><\/strong>[\/vc_toggle][vc_toggle title=”Are there matching partner bracelets?”]Isarrider bracelets can be mixed and matched beautifully! You can find some inspiration for possible combinations on our Matching Bracelets page<\/a><\/strong>.
\nYou\u2019ll also find a link to matching partner bracelets on each bracelet page, if available.[\/vc_toggle][vc_toggle title=”Can I return the bracelet?”]That’s no problem. You have 14 days to return the bracelet, including the wooden box, to us.
\nAt the very bottom of the home page, you’ll find the cancellation policy<\/a> <\/strong>and a cancellation button at the very bottom of the homepage. Just click on it.
\nAs soon as we receive the package, we\u2019ll refund the purchase price, including the shipping costs (for that order).[\/vc_toggle][vc_toggle title=”How long do I have to return the item?”]The deadline for size exchanges or returns is 14 days in each case.<\/p>\n

During the holiday season, these deadlines are extended: For orders placed on or after November 15, you have the right to exchange or return the item until January 6 of the following year.[\/vc_toggle][vc_toggle title=”What is your address for size exchanges or returns?”]Our address is: Isarrider GmbH, Karl-Schr\u00f6der-Str. 3, 82049 Pullach.[\/vc_toggle][vc_toggle title=”How would you describe your style?”]The Isarrider style can best be described as simple and high-quality. Add to that our penchant for vintage. The vintage style is evident not only in many of our leather bracelets but also in some of our clasps\u2014such as those on the Rider or Ranger bracelets.<\/p>\n

As for the bracelets made from climbing rope: Most of these bracelets feature a matte finish. That, too, is a deliberate stylistic choice.<\/p>\n

And last but not least: Handcrafted in Bavaria.[\/vc_toggle][vc_toggle title=”Are the bracelets actually handmade by you?”]Yes. Every leather or climbing rope bracelet ordered is handmade after we receive the order. However, we do not string the beads for the beaded bracelets ourselves.[\/vc_toggle][vc_toggle title=”These are primarily bracelets for men. Are they also suitable for women?”]Our selection of bracelets is primarily aimed at men, because we believe that many men haven\u2019t yet realized just how expressive a cool bracelet can look on the wrist. However, more and more women are now discovering our simple, high-quality vintage style for themselves. That\u2019s why our sizes start as small as XS, and we offer the Isargold series.[\/vc_toggle][vc_toggle title=”Do you also accommodate special design requests?”]Yes. Since each of our bracelets is handmade only after we receive your order, we\u2019re also open to special design requests within the range of materials we offer. You\u2019ll essentially receive a one-of-a-kind piece. The only exception to this are our pearl bracelets. If you have a special request, it\u2019s best to give us a quick call.[\/vc_toggle][vc_toggle title=”How is the bracelet packaged?”]You\u2019ll receive the bracelet in a high-quality wooden box. This makes it the perfect gift. We ship it in a DIN A5 cardboard envelope, which fits in your mailbox. The big advantage of this is that you don\u2019t have to be home when it\u2019s delivered![\/vc_toggle][vc_toggle title=”How do I care for the bracelet?”]You should rub leather bracelets with a little leather grease or leather balm from time to time. This keeps the leather supple and protects it from moisture.[\/vc_toggle][vc_toggle title=”What happens when leather gets wet?”]That’s not a problem, but it shouldn’t be exposed to moisture all the time. Moisture dries out the leather and makes it brittle. If you go swimming in salty seawater, you should take it off for a bit, since salt is very corrosive.[\/vc_toggle][vc_toggle title=”How durable or long-lasting is the bracelet?”]Our leather is durable and high-quality. If you treat the leather with a little leather conditioner every now and then and generally take good care of the bracelet, it will serve you well for many years. Our climbing rope bracelets are virtually indestructible anyway.[\/vc_toggle][vc_toggle title=”Is the material skin-friendly?”]Our leather is tanned using purely vegetable-based tanning agents, and all fasteners are made of high-quality stainless steel. All materials used are skin-friendly. We’ve been in business for over 7 years now, without any major problems.[\/vc_toggle][vc_toggle title=”Where exactly is the bracelet made?”]Every leather or climbing rope bracelet is Made in Bavaria. We craft them here in Bavaria after we receive your order. This also applies, to a limited extent, to the beaded bracelets.[\/vc_toggle][vc_toggle title=”What does the bracelet actually look like on the wrist?”]Once you’ve decided on one\u2014or more\u2014bracelets, you’ll usually find at least one photo on the respective product page that shows the bracelet on a wrist.[\/vc_toggle][vc_toggle title=”How wide\/thick is each bracelet?”]The Rider bracelets are 12 mm wide, while the round Ranger and Digger bracelets have a diameter of 8 mm. The Isarsilver, Black Edition, and Isargold bracelets have a diameter of 6 mm. The beaded bracelets also have a diameter of 6 mm.[\/vc_toggle][vc_toggle title=”Can we also reach you by phone?”]Of course. Monday through Friday from 10:00 a.m. to 3:00 p.m., you can also reach us by phone at 089 – 157 46 27. Otherwise, you can reach us around the clock at the following email address: info@isar-rider.de[\/vc_toggle][vc_toggle title=”How long have Isarrider wristbands been available?”]Isarrider was founded in 2018 and went online for the first time in 2019.[\/vc_toggle][vc_toggle title=”How did you come up with the name \u201cIsarrider\u201d? Is there a specific reason for it?”]Yes. The name wasn’t chosen at random. There’s a cult American film from 1969 starring Dennis Hopper, Peter Fonda, and Jack Nicholson. The film is called “Easy Rider.” It’s an iconic motorcycle road movie about two friends who ride their Harley-Davidsons from LA to New Orleans. The film explores the themes of freedom and the outsider status of these \u201chippies.\u201d Incidentally, this movie made the Harley-Davidson motorcycle brand world-famous practically overnight. So \u201cIsar-Rider\u201d is a play on words referencing the movie \u201cEasy Rider.\u201d[\/vc_toggle][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row type=”boxed” equal_height=”yes” el_id=”uber-uns” el_class=”qbsection”][vc_column css_animation=”none” width=”1\/2″ css=”.vc_custom_1790018437755{background-image: url(https:\/\/www.isar-rider.de\/wp-content\/uploads\/2026\/09\/FAQ-Haeufige-Fragen-Isarrider-Armbaender-Titelbild-scaled.webp) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”qbbgimg” offset=”vc_col-xl-inherit vc_col-lg-inherit vc_col-md-6 vc_col-sm-inherit”][\/vc_column][vc_column width=”1\/2″ el_class=”qbabout_text”][vc_column_text] FAQs – Frequently Asked Questions [\/vc_column_text][vc_empty_space][vc_column_text]Would you like to learn more about our bracelets? Here you’ll find the answers to your questions. Of course, you can also contact us directly: Give us …<\/p>\n","protected":false},"author":2253,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-61578","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/pages\/61578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/users\/2253"}],"replies":[{"embeddable":true,"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/comments?post=61578"}],"version-history":[{"count":137,"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/pages\/61578\/revisions"}],"predecessor-version":[{"id":61992,"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/pages\/61578\/revisions\/61992"}],"wp:attachment":[{"href":"https:\/\/www.isar-rider.de\/en\/wp-json\/wp\/v2\/media?parent=61578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}