FAQs – Frequently Asked Questions
Would you like to learn more about our bracelets? Here you’ll find the answers to your questions. Of course, you can also contact us directly: Give us a call or simply send us an email at info@isar-rider.de
How do I find the right bracelet size?
| Under the menu item Find the Right Size you’ll find simple step-by-step instructions for finding the perfect bracelet size for you.
First, measure your wrist circumference by wrapping the measuring tape tightly (!) around your wrist. Using this (!) measurement, you can then check the size chart to see which bracelet size corresponds to it. We’ll then add the necessary extra centimeters to ensure your bracelet fits perfectly. |
How many sizes are there?
It’s important to us that your bracelet fits you well. That’s why we spare no effort or expense and offer 7 sizes, from XS to 3XL. The difference between each size is just 1 cm.
If you’re unsure about choosing the right bracelet size, simply include your wrist circumference when placing your order, and we’ll craft the bracelet to fit you perfectly.
How do I measure my wrist circumference correctly?
It’s very simple: Under the menu item Find the Right Size , a photo will show you how to easily measure your wrist circumference.
It’s important that you wrap the measuring tape snugly(!) around your wrist and then use this(!) measured length to find the correct size on the size chart to see which bracelet size that corresponds to. We’ll then add the necessary centimeters when crafting the bracelet.
By the way, every bracelet we make is custom-crafted.
What should I do if the size doesn't fit?
Does your bracelet not fit? No problem.
You have 14 days to exchange the bracelet for a different size. You can find the exact procedure at the very bottom of the homepage under Size Exchanges / Exchange Deadlines
PLEASE NOTE: This period is extended during the holiday season. For orders placed on or after November 15, you have until January 6 to exchange your item.
Do you also manufacture custom sizes?
Yes, we also make custom sizes.
Since each bracelet is made to order, we’re happy to accommodate custom sizes. The only exceptions are the bead bracelets.
If you’d like a custom size, simply include your wrist circumference during the ordering process, or you can call us or send us an email: info@isar-rider.de .
How quickly will my order be delivered?
We ship within 2–3 business days.
How much is shipping?
Your shipping fee within Germany is only 2.50 euros. We’ll cover the rest.
For shipping to all other countries, please send us an email.
Do I have to be home when the order is delivered?
No, you don’t have to be home.
The package will be delivered by the mail carrier as usual and fits in your mailbox.
We ship the wristbands in a shipping envelope made from recycled cardboard.
Are the bracelets also suitable as gifts?
Each bracelet comes in a beautiful, high-quality wooden box. That makes it the perfect gift for any occasion: birthdays, anniversaries, Valentine’s Day, Christmas, Easter… Or just because!
A belated size exchange is just as easy as a return.
Do you also offer gift certificates?
Yes. You can send gift certificates via email here. Alternatively, you’ll find the “Gift Certificates” tab at the top of the homepage.
Enter the desired amount in the green field, upload a photo if you’d like, or use one of our templates. Then select the time you’d like the email to be sent. Done!
Can I wear multiple bracelets together?
Absolutely! Our entire selection of bracelets is designed so that multiple bracelets can be mixed and matched.
Our bead bracelets —such as the Tiger’s Eye Bead Bracelet or the petrified wood bracelet go exceptionally well with, among other things, the RIDER men’s vintage brown leather bracelet , among others.
You’ll find a selection of possible bracelet combinations on our page Mix It! – Bracelet Combinations
Can Isarrider bracelets also be worn with traditional dress and lederhosen?
A resounding “Yes!” to Lederhosen and the Isarrider!
What goes better with traditional attire than vintage-style bracelets, such as a men’s suede bracelet?
Or a retro-style climbing rope bracelet? Handcrafted in Bavaria, of course .
But see for yourself: www.isar-rider.de/trachtenarmbaender/
Are there matching partner bracelets?
Isarrider bracelets can be mixed and matched beautifully! You can find some inspiration for possible combinations on our Matching Bracelets page.
You’ll also find a link to matching partner bracelets on each bracelet page, if available.
Can I return the bracelet?
That’s no problem. You have 14 days to return the bracelet, including the wooden box, to us.
At the very bottom of the home page, you’ll find the cancellation policy and a cancellation button at the very bottom of the homepage. Just click on it.
As soon as we receive the package, we’ll refund the purchase price, including the shipping costs (for that order).
How long do I have to return the item?
The deadline for size exchanges or returns is 14 days in each case.
During the holiday season, these deadlines are extended: For orders placed on or after November 15, you have the right to exchange or return the item until January 6 of the following year.
What is your address for size exchanges or returns?
Our address is: Isarrider GmbH, Karl-Schröder-Str. 3, 82049 Pullach.
How would you describe your style?
The Isarrider style can best be described as simple and high-quality. Add to that our penchant for vintage. The vintage style is evident not only in many of our leather bracelets but also in some of our clasps—such as those on the Rider or Ranger bracelets.
As for the bracelets made from climbing rope: Most of these bracelets feature a matte finish. That, too, is a deliberate stylistic choice.
And last but not least: Handcrafted in Bavaria.
Are the bracelets actually handmade by you?
Yes. Every leather or climbing rope bracelet ordered is handmade after we receive the order. However, we do not string the beads for the beaded bracelets ourselves.
These are primarily bracelets for men. Are they also suitable for women?
Our selection of bracelets is primarily aimed at men, because we believe that many men haven’t yet realized just how expressive a cool bracelet can look on the wrist. However, more and more women are now discovering our simple, high-quality vintage style for themselves. That’s why our sizes start as small as XS, and we offer the Isargold series.
Do you also accommodate special design requests?
Yes. Since each of our bracelets is handmade only after we receive your order, we’re also open to special design requests within the range of materials we offer. You’ll essentially receive a one-of-a-kind piece. The only exception to this are our pearl bracelets. If you have a special request, it’s best to give us a quick call.
How is the bracelet packaged?
You’ll receive the bracelet in a high-quality wooden box. This makes it the perfect gift. We ship it in a DIN A5 cardboard envelope, which fits in your mailbox. The big advantage of this is that you don’t have to be home when it’s delivered!
How do I care for the bracelet?
You should rub leather bracelets with a little leather grease or leather balm from time to time. This keeps the leather supple and protects it from moisture.
What happens when leather gets wet?
That’s not a problem, but it shouldn’t be exposed to moisture all the time. Moisture dries out the leather and makes it brittle. If you go swimming in salty seawater, you should take it off for a bit, since salt is very corrosive.
How durable or long-lasting is the bracelet?
Our leather is durable and high-quality. If you treat the leather with a little leather conditioner every now and then and generally take good care of the bracelet, it will serve you well for many years. Our climbing rope bracelets are virtually indestructible anyway.
Is the material skin-friendly?
Our leather is tanned using purely vegetable-based tanning agents, and all fasteners are made of high-quality stainless steel. All materials used are skin-friendly. We’ve been in business for over 7 years now, without any major problems.
Where exactly is the bracelet made?
Every leather or climbing rope bracelet is Made in Bavaria. We craft them here in Bavaria after we receive your order. This also applies, to a limited extent, to the beaded bracelets.
What does the bracelet actually look like on the wrist?
Once you’ve decided on one—or more—bracelets, you’ll usually find at least one photo on the respective product page that shows the bracelet on a wrist.
How wide/thick is each bracelet?
The Rider bracelets are 12 mm wide, while the round Ranger and Digger bracelets have a diameter of 8 mm. The Isarsilver, Black Edition, and Isargold bracelets have a diameter of 6 mm. The beaded bracelets also have a diameter of 6 mm.
Can we also reach you by phone?
Of course. Monday through Friday from 10:00 a.m. to 3:00 p.m., you can also reach us by phone at 089 – 157 46 27. Otherwise, you can reach us around the clock at the following email address: info@isar-rider.de
How long have Isarrider wristbands been available?
Isarrider was founded in 2018 and went online for the first time in 2019.
How did you come up with the name “Isarrider”? Is there a specific reason for it?
Yes. The name wasn’t chosen at random. There’s a cult American film from 1969 starring Dennis Hopper, Peter Fonda, and Jack Nicholson. The film is called “Easy Rider.” It’s an iconic motorcycle road movie about two friends who ride their Harley-Davidsons from LA to New Orleans. The film explores the themes of freedom and the outsider status of these “hippies.” Incidentally, this movie made the Harley-Davidson motorcycle brand world-famous practically overnight. So “Isar-Rider” is a play on words referencing the movie “Easy Rider.”